SCDNR Accountability Report: Fiscal Year 2018-2019South Carolina Department of Natural Resources
SCDNR
Organization_de4c902c-bfe8-4c25-8aa9-957e9a438f64Alvin A. TaylorDirector[To be named]Norman F. PulliamDNR Board Chairman[To be named]We accomplish our mission based upon an agenda that encompasses our valuesVision_a27f5f5e-bbb4-4f6e-af03-40a8772a4d2aTo serve as the principal advocate for, and steward of, South Carolina’s natural resources.Mission_a27f5f5e-bbb4-4f6e-af03-40a8772a4d2aExcellenceThe Agency will always do its best, and continuously strive to improve its processes, activities, policies, operations, and productsServiceThe Agency will provide quality service that meets the needs and exceeds the expectations of the public and its employeesDedicationThe Agency will maintain a steadfast commitment to the state’s natural resources and its missionTeamworkThe Agency will accomplish its mission and achieve its vision through goal-focused, cooperative efforts that rely on effective internal and external communication and partneringIntegrityThe Agency will lead by example, ensuring that its standards are high, and its actions are fair, accountable, and above reproachProgramsDevelop and Implement programs that study, manage and conserve the State’s Land and Water Resources through planning, research, technical assistance, public education and the development of a comprehensive natural resources database.Goal_a488e5ff-0f93-43ca-a07a-bd2e28692e141The Public[To be named]Decision Makers[To be named][To be named][To be named][To be named][To be named]InformationProvide reliable, science-based information to decision makers and the public on Water Resource and Aquatic Plant Management; Earth Science, Climate, and Flood Mitigation research and activities; Land, Soil and River Conservation; as well as review of proposed environmental impacts as published in the regulatory arena.Objective_7bc7c873-6e6e-41bc-82fa-51b9d265e3b21Decision Makers[To be named]The Public[To be named]1Outreach ContactsNumberPerformanceIndicator_5fb826e9-6279-4312-b16c-8e261492a689Data Source and Availability: Scope of Works and number of assistance request filled. Calculation Method: Number of request responded to and number of meetings, trainings and workshops. Meaningful Use of Measure: Adequate enforcement of the National Flood Insurance Program and use of the Flood Mitigation Assistance Grant program aids in making sure we are protecting lives and property from flooding.2018-07-01236Base2018-07-012019-06-300TBD2018-07-012019-06-30300Outreach to communities that participate in the Federal Emergency Management Agency, Flood Mitigation Assistance, Cooperating Technical Partners, Community Assistance Program-State Support Services Element Programs.1b40dafe-4569-4490-8dcd-483e22e7d0ae1Projects, Products & ParticipantsPerformanceIndicator_c71d7c38-5557-4bc9-953a-e10d517f9ecfData Source and Availability: SCDNR staff. BSRS annual reports available at SCDNR and SC Sea Grant websites. Calculation Method: Sums of projects, products, and participants. Meaningful Use of Measure:Indicates level of program function, partnerships, and public assistance for river conservation.2018-07-010Base: 4 active river projects, 5 information products, and 3,000 Beach/River Sweep participants per year. (Note: this is not an optimal target and is limited because of staff shortage)2018-07-012019-06-300Protect and conserve rivers by conducting the State Scenic Rivers Program and providing information and technical assistance to conservation partners and the public statewide. 4 active river projects, 5 information products, and 4,500 Beach/River Sweep participants per year. (Note: this is not an optimal target and is limited because of staff shortage)2018-07-012019-06-300TBD1e676be0-694d-4347-9642-0d4521b9d6731PlansNumberPerformanceIndicator_79d37577-13f2-4be8-988a-b915180b1c88Time Applicable: Ongoing Data Source and Availability: Data available through SCDNR-Hydrology Program. Calculation Method: Total number of regional water plans developed. Meaningful Use of Measure: Provide guidance and data to State government and the general public for the beneficial use, conservation and management of South Carolina's water resources.8Base2018-07-012019-06-300TBD2018-07-012019-06-301Use hydrology information to develop regional water plans to ensure surface and groundwater of suitable quality is available for all users.32171651-ec64-4b38-bd69-72b234fd77351Acres & EffectivenessNumber & PercentagePerformanceIndicator_19d5c6cd-f60f-4f9a-a1e7-984bce1159ffData Source and Availability: Data available through Aquatic Nuisance Species Program. Calculation Method: Actual acres treated in observed waters. Meaningful Use of Measure: Promotes recreational water uses and increases potential clean drinking water intakes.2018-07-012019-06-300TBD2018-07-012019-06-300Control > 80% of nuisance, invasive species that impact public waters across the state. 3000 acres (>90% efficacy)2019-07-013656Base: 3,656 acres (>90% efficacy)aae795e2-0d79-42cf-bf6a-fb956b3a82a81Information ResponsesNumberPerformanceIndicator_1fbfa95e-08af-4355-995f-e7f63f8aeef5Data Source and Availability: Data available through SCDNR-Climatology Program. Calculation Method: Track number and type of reports, summaries and presentations, number of subscriptions to email list serve, number of weather, climate, forecast requests. Meaningful Use of Measure: Serve as the focal point for weather and climate information for the State.2018-07-010210 climate requests, 30 forecast requests, 52 weekly reports, 12 special weather summaries, 31 presentations, 13, 482 subscriptions to severe weather alert email.2018-07-012019-06-300TBD2018-07-012019-06-300Provide weather and climate information: 270 climate requests, 30 forecast requests, 52 weekly reports, 23 special weather summaries, 35 presentations, 17,500 subscriptions to severe weather alert email.65cd56ea-c6f7-4c28-bc5e-294b08fa07091MapsNumberPerformanceIndicator_ac651698-b861-416a-9727-e18093ab5ef8Data Source and Availability: Data available through SCDNR-LWC GIS Program. Calculation Method: Total number of new interactive maps. Meaningful Use of Measure: Information is provided to the public and decision makers in a robust, accessible, and informative way.2018-07-01567Base2018-07-012019-06-304Provide new, reliable 1:24,000-scale map information of the Piedmont and Coastal Plain regions and make information available to the public in open-file report form.2018-07-012019-06-300TBD7a919aca-603c-4b16-9246-aa065f9cd5161MapsNumberPerformanceIndicator_ae9b3e14-0edd-4b28-9a9e-e98f5dcdf296Data Source and Availability: Data available through SCDNR-LWC GIS Program. Calculation Method: Total number of new interactive maps. Meaningful Use of Measure: Information is provided to the public and decision makers in a robust, accessible, and informative way.2018-07-016Base2018-07-012019-06-302Increase use of digitally interactive maps to provide additional dissemination in support of natural resources information.2018-07-012019-06-300TBD9f96b4a8-0370-4b17-ad81-721607c573e31Plans ServicedNumberPerformanceIndicator_c3b713ac-d9ae-420e-b408-670c481d8eefData Source and Availability: Reports from SCDNR-Conservation Districts field staff. Calculation Method: 8% increase from previous year. Meaningful Use of Measure: DNR is charged with providing technical assistance for conservation plans.2018-07-01873Base2018-07-012019-06-300TBD2018-07-012019-06-301073Increase Conservation plans serviced by 50105da65f-7156-4d58-b470-32f13eb15b4aCultural & Other ResourcesHeritage Trust Cultural Resources/Habitat Protection monitors and protects cultural and other resources throughout the state on Heritage Trust properties, and provides culturally related recreational/educational opportunities.Objective_8e9dff0b-1ddf-4b2c-8f90-506984b0c8752[To be named][To be named]1PerformanceIndicator_e30c23a7-4eba-4e14-853d-fae7bf476d512018-07-010Base: 3 SR/MP HTP, 100% CO (Boating Infrastructure Grant, & 50 acres of Hail Gold Mine mitigation Tract Wateree River HP/WMA), 1 SR/PO.2018-07-012019-06-300TBD2018-07-012019-06-300Conduct archaeological investigation on Heritage Trust Preserves (HTP) and Wild Life Management Areas (WMA). Investigation may be implemented for management purposes (MP), compliance with state or federal regulations (CO) (quantity varies depending on submissions), scientific research (SR) and or public outreach (PO) (MEASURED BY ACREAGE, PROJECTS AND/OR BY NUMBER OF PROPERTIES). Target: 3HTP (planned Congaree Creek HP January 2019, Fort Frederick HP February 2019, Hitchcock Woods HP May 2019), 100% CO (Continuing Hail Gold Mine mitigation Tract Wateree River HP/WMA), 1 SR/PO (Pockoy Island Shell Ring Investigation December 2018).1777db55-6c63-4e0f-ba82-a81f892a84cfConservation & ProtectionConserve and protect the state's natural resources for social, economic, recreational, and commercial benefit while providing maximum human utilization through: (1) the development of public support through outreach, education, and safety programs; (2) the preservation of the peace and protection of human lives and property; and (3) the enforcement of the state's criminal laws through the detection, apprehension, and prosecution of persons who violate those laws.Goal_0a29317d-2977-4e33-947a-bbe0534970402[To be named][To be named][To be named][To be named]Safety & EnforcementProvide for a safe hunting, fishing, and boating environment through outreach, protection of lives and property, and enforcement of the state's criminal codes.Objective_07aab390-1be1-4aaa-baeb-62fd3817308a1[To be named][To be named]1PresentationsNumberPerformanceIndicator_6168325c-6ec2-4c65-8241-4671d9f58954Data Source and Availability: All hours recorded within Daily Activity books for Law Enforcement Officers. Calculation Method: All hours recorded within Daily Activity books for Law Enforcement Officers. Meaningful Use of Measure: Citizens are provided information on public opportunities, safety, and ethical hunting, fishing, and boating activities provided by the department through direct contact with Law Enforcement Division staff.3834Provide outreach programs and public presentations promoting safe hunting, fishing, and boating. Target: 3,834 Presentations2018-07-013651Base: 3,651 Presentations2018-07-012019-06-300TBD2cbe8887-e80d-41cd-8fe5-ff9ec158c0ad1OfficersNumberPerformanceIndicator_eab39c58-7c99-4838-aa9d-445fbb4d487dData Source and Availability: Total number of sworn officers employed as of July 1 annually. Calculation Method: Current sworn officer numbers multiplied by 10%. Meaningful Use of Measure: To determine increases in sworn officer staffing to provide for a safe hunting, fishing, and boating environment, to protect the lives and property, and enforce the criminal codes for SC.2018-07-01253Base: 253 Sworn Officers2018-07-012019-06-30278Increase sworn law enforcement officer staffing to allow for proactive enforcement of the criminal codes and regulations related to hunting, fishing, boating, and general criminal enforcement throughout the state Target: 278 Sworn Officers2018-07-012019-06-300TBD561a99b3-9543-4f96-9fa1-990739a81f5e1Investigation TimeHoursPerformanceIndicator_f3c1df50-a8d3-4e18-91b2-5037c96e2e28Data Source and Availability: All hours recorded within daily activity books for Law Enforcement Officers. Calculation Method: All hours recorded within daily activity books for Law Enforcement Officers. Meaningful Use of Measure: Citizens are provided a safer environment through investigation and reduction of boating and hunting accidents and fatalities achieved through education and law enforcement activities.2018-07-013285Base: 3,285 Hrs2018-07-012019-06-302956Reduce investigation hours related to hunting and boating accidents and fatalities. Target: 2956 Hrs2018-07-012019-06-300TBDd7efe709-fe1a-42d0-82d4-9f20d8348258Safety, Integrity & SecurityMaintaining Safety, Integrity and SecurityGoal_078668e9-eb27-4198-a1b4-bce9ffc5df503[To be named][To be named][To be named][To be named][To be named][To be named][To be named][To be named][To be named][To be named][To be named][To be named]Marine SpeciesConduct research on Marine SpeciesObjective_c9f1b51a-9fc5-484b-894f-ceb45dc6d5d81[To be named][To be named]1GrantsPerformanceIndicator_8f7cd2d9-040e-46f0-a48e-6e08414e9d6bData Source and Availability: Recorded Monthly by MRRI Director's office. Calculation Method: Sum of monthly awards. Meaningful Use of Measure: support for staff to conduct research necessary to inform management on status of marine resources.2018-07-0152Base: 522018-07-012019-06-300TBD2018-07-012019-06-3060Number of Research Grants Awarded to Marine Division Target: 603196bdef-4e68-418f-a07f-99e7d55881f81NestsNumberPerformanceIndicator_409b6978-3b6f-46a8-b6c0-6cc36c9a5771Data Source and Availability: Recorded Monthly by Sea Turtle program supervisor. Calculation Method: Sum of monthly reports from coastal island turtle monitoring teams. Meaningful Use of Measure: measures progress toward recovery of the loggerhead sea turtle; values represent 10-year running average of index beaches; target set to 10-year low.1136Number of Loggerhead sea turtle nest on SC Beaches (with ultimate goal being delisting the species from the Endangered species list by achieving a SE regional legel of 30,000 nest) Target: 11361906Base: 1,9062018-07-012019-06-300TBDf8d37602-30ee-4e6e-b993-2b25669f23421PerformanceIndicator_f1c06056-e2e7-4c49-b8d9-37c7c56a60462018-07-013383Base: 3,3832018-07-012019-06-303900Number of Man Days Sampling Marine Fauna Target: 39002018-07-012019-06-300TBD09a53a56-a44e-472c-b00c-79b321491a01Data Source and Availability: Recorded monthly and reported to MRRI Director. Calculation Method: Sum of monthly reports. Meaningful Use of Measure: man-days in the field necessary to monitor recreationally and commercially important marine species.ManagementManage the Harvest of Marine ResourcesObjective_8197b049-4fb5-423f-8ff4-04de293b90562[To be named][To be named]1Permits IssuedNumberPerformanceIndicator_f3fcf9cf-6a97-4bd2-99c6-b9d07c48d963Data Source and Availability: Recorded Monthly by OFM Permit Coordinator. Calculation Method: Sum of monthly reports of Permit Office. Meaningful Use of Measure: measures output of the commercial permitting office.2018-07-010[To be determined]2018-07-012019-06-301500Number of commercial marine permits issued Target: 15002018-07-012019-06-300TBD6c07f5a1-80f6-4f10-b7a9-da38cd3644151Reports ProcessedPercentagePerformanceIndicator_b3bed77d-4676-41a9-a8a9-dad3cfc72221Data Source and Availability: Computed by OFM Permit Coordinator. Calculation Method: (Annual sum of Monthly number of reports processed within 90 days/ annual total number of reports received) X 100. Meaningful Use of Measure: measures efficiency in processing of marine fishery harvest reports.2018-07-01100Base: 100%2018-07-012019-06-30100Percentage of Marine Fisheries Harvest Reports Processed within 90 days of end of Month. Target: 100%2018-07-012019-06-300TBDe8952e4c-0637-4e54-b09e-57629368e149FisheriesEnhance Marine Fisheries StocksObjective_7206ecc3-91df-44ca-8f2d-321ac55dc1e53[To be named][To be named]1Fish StockedNumberPerformanceIndicator_c668a060-8daa-4a1a-a59c-43283a3d10ecData Source and Availability: Recorded by MRRI staff project Reports for Various Species. Calculation Method: Sum of fished stock. Meaningful Use of Measure: number of fish stocked for research as well as to increase fishing opportunities for anglers.2018-07-011707205Base: 1,707,2052018-07-012019-06-301500000Number of Marine Game Fish Stocked in Coastal Waters Target: 1,500,002018-07-012019-06-300TBD6c121994-2e72-4e93-8e1a-0ae1f1459df41Marine HabitatCubic FeetPerformanceIndicator_e1615f55-008a-4e87-a936-636633acc9d8Data Source and Availability: Recorded in OFM Annual report of Artificial Reef Activities Calculation Method: Cubic feet of each deployments summed annually. Meaningful Use of Measure: quantifies annual effort to increase fishing access through the Marine Artificial Reef Program.100000Cubic Feet of Marine Habitat Created Annually on Marine Artificial Reefs Target: 100,0002018-07-01300000Base: 300,0002018-07-012019-06-300TBDff6fd115-b960-4e5c-872f-2137fb5705d0EducationEducate the general public to assist in protecting and sustaining marine resources through knowledge and personal actions.Objective_0bf208ee-85af-48b2-bcae-16faf1465e584[To be named][To be named]1VendorsNumberPerformanceIndicator_8feae280-8399-4afb-b5bc-e4c5723d3392Data Source and Availability: Recorded by Coastal Reserves and Outreach Office. Calculation Method: Sum of monthly totals. Meaningful Use of Measure: measures coastal distribution of marine stewardship materials to brick-and-mortar vendors.2018-07-01115Base: 1152018-07-012019-06-30110Number of coastal vendors who receive MRD resource related literature Target: 1102018-07-012019-06-300TBDd9048bd0-d48b-48fa-bf2e-52d7213373731StoriesNumberPerformanceIndicator_0cd7562e-6d46-4f6e-aeb7-ded5d4618929Data Source and Availability: Tallied by the media specialist of the Coastal Reserves and Outreach Office. Calculation Method: Sum of media stories submitted annually. Meaningful Use of Measure: indicates penetration of marine stewardship messages in print, digital and broadcast media.2018-07-01310Base: 3102018-07-012019-06-30250Number of Print, Digital, and Broadcast Media Stories that Reference Division Programs Target: 2502018-07-012019-06-300TBD3398509b-8ac8-468e-91ae-53d7b5eb8dccResearch, Monitoring, Stewardship & OutreachProvide operational support for MRD research, monitoring, stewardship, and outreach effortsObjective_e7d2b71f-5efc-4fd0-9d5a-8fb189813a475[To be named][To be named]1Certification ScorePercentagePerformanceIndicator_c8fb930b-c568-4d95-bdf5-6e18de67b94eData Source and Availability: Reported to DNR by Dept. of Administration Calculation Method: Annual assessment. Meaningful Use of Measure: Measure of efficiency and effectiveness of MRD Vehicle Maintenance Program; measure evaluates Program in purchasing, inventory control, recordkeeping, preventative maintenance, safety and cost-effectiveness of operations.2018-07-0199Base: 99%2018-07-012019-06-3090Dept. of Admin. Maintenance Facility Certification Program Overall Score Target: 90%2018-07-012019-06-300[To be determined]76d462a7-12a3-4213-a13f-64ca1e31bb1fWildlife & HabitatsMonitor and protect wildlife species and inland aquatic species and their habitats throughout the state and provide recreational hunting and fishing activities to the public.Goal_b6127034-4abd-44c9-a823-fa068b27c2144Anglers[To be named][To be named][To be named][To be named][To be named][To be named][To be named]ConservationConserve freshwater fish and wildlife species in South CarolinaObjective_6dae6420-f22d-41e1-a8b8-c0388396c2661[To be named][To be named]1SpeciesNumberPerformanceIndicator_f33d48a6-cf1b-4bb1-8c9b-475f3773c237Data Source and Availability: Staff monthly reports. Calculation Method: Number of active research projects. Meaningful Use of Measure: Information obtained will assist conservation entities and others with better knowledge of species and management.2018-07-0140Base: 402018-07-012019-06-300[To be determined]2018-07-012019-06-3040Species identified, sufficient funding obtained and field work conducted to report on required information Target: 409efd35cd-6356-4ba0-8f3d-61a63b7c5d141ContactsNumberPerformanceIndicator_766b87d8-5ac6-4ada-9c01-96f19a100bdcData Source and Availability: Staff monthly reports. Calculation Method: Number of contacts with the public. Meaningful Use of Measure: Guidance provided to the public results in better species and habitat management.2018-07-0111294Base: 11,2942018-07-012019-06-300TBD2018-07-012019-06-3010000Number of contacts for technical guidance including, but not limited to nuisance wildlife issues, wildlife species information and management advice. Target: 10,000862af5a8-0a12-4e0c-97e3-a9c91e1163bb1SpeciesNumberPerformanceIndicator_09184cd0-13b7-4e52-a3fe-9d64322edebbData Source and Availability: Staff monthly reports. Calculation Method: Number protected, monitored and managed. Meaningful Use of Measure: Activities for nongame species will prevent populations from decreasing and enhance populations of threatened, endangered or at-risk species.2018-07-010Base: 782018-07-012019-06-3078At-risk, threatened and endangered species protected, monitored and managed following state and/or federal law. Target: 782018-07-012019-06-300TBDb302be5a-611a-4bca-8acd-938a82a35ce31AcresNumberPerformanceIndicator_2c55a3f3-aab7-4b55-90ae-186e33a32cacData Source and Availability: Staff monthly reports. Calculation Method: Number of DNR-owned acres of managed habitat. Meaningful Use of Measure: An increased amount of land area will provide better habitat and result in improved wildlife and fish populations.2018-07-01275001Base: 275,0012018-07-012019-06-300TBD2018-07-012019-06-30280000Acres of habitats owned by DNR and managed to promote species diversity and richness. This includes, but is not limited to activities such as acres planted, burned, roads mowed and maintained and wetlands enhanced. Target: 280,00094a61851-e1ef-423c-b5cd-15b8b52275271ConstituentsNumberPerformanceIndicator_b8a70134-449b-404e-a58b-ab5d58c78839Data Source and Availability: Staff monthly reports. Calculation Method: Number who attended organized workshops and presentations. Meaningful Use of Measure: Outreach efforts result in better species and habitat management on private lands.2018-07-0112202Base: 12,202/1772018-07-012019-06-300TBD2018-07-012019-06-3010000Number of constituents who attended organized public presentations and workshops to enhance awareness and conservation of natural resources Target: 10,000/2005ce3a53f-8ecc-4bbe-81f7-79f9a055a786FishProduce freshwater fish and stock in public watersObjective_5fbac32f-9547-4e3a-bdd2-56443810f06b2[To be named][To be named]1FishNumberPerformanceIndicator_9b699537-68af-453c-a592-e9109ae44687Data Source and Availability: Staff monthly reports. Calculation Method: Number of fish produced. Meaningful Use of Measure: Ensure public waters maintain proper numbers and diversity of fish.2018-07-0113231851Base: 13,231,8512018-07-012019-06-3010000000Number of fish needed to meet demand for public water stocking. Target: 10,000,0002018-07-012019-06-300TBDca7f287b-ad09-432a-81b5-e26a891e3ca01FacilitiesNumberPerformanceIndicator_664dd33f-87e5-4bc6-9e2d-23b24109d156Data Source and Availability: Staff monthly reports. Calculation Method: Number of operational fish hatcheries. Meaningful Use of Measure: Hatcheries can meet stocking needs more efficiently and effectively.2018-07-015Base: 52018-07-012019-06-300TBD2018-07-012019-06-306Operate and maintain facilities at a level to meet management demands Target: 6beb496b4-869e-423c-856b-739357ffdc93FishingAdministration of hunting and freshwater fishing opportunitiesObjective_9633b82a-bced-4b17-ae24-de1a5b43b6f83Anglers[To be named]1ParticipantsNumberPerformanceIndicator_73813988-115d-44d5-b159-f2f7e5515ccfData Source and Availability: Staff Monthly Report. Calculation Method: Number of events and participants. Meaningful Use of Measure: Increased participation in hunting and fishing in the state.2018-07-0115675Base: 380/15,6752018-07-012019-06-300TBD2018-07-012019-06-3014000Public participation in WFF Division programs calculated through number of events and participants Target: 350/14,000d0efc023-0db7-4f03-9301-366e1098acbb1Hunting OpportunitiesNumberPerformanceIndicator_16ef3867-84cb-4329-b883-22a0631e7bb9Data Source and Availability: Staff Monthly Report. Calculation Method: Number of acres available for use as a WMA. Meaningful Use of Measure: Quality public hunting areas continue to be available across the state.2018-07-311098681Base: 1,098,6812018-07-012019-06-300TBD2018-07-012019-06-301099420Provide hunting opportunities to the public through the Wildlife Management Area Program Target: 1,099,4200f277ea7-c3b7-44ad-ba34-779522454fb81LakesNumberPerformanceIndicator_73d5fb5a-cd69-48d9-831c-f5fae77c49c1Data Source and Availability: Staff Monthly Report. Calculation Method: Number of state lakes open to the public. Meaningful Use of Measure: Quality public fishing areas continue to be available across the state.2018-07-010Base: 162018-07-012019-06-3017Availability of state lakes open to public fishing Target: 172018-07-012019-06-300TBD26bd8a53-5efc-4641-8bb9-f2ecd45571b01ParticipantsNumberPerformanceIndicator_2bf4808b-a799-46f7-98c2-1050c3578159Data Source and Availability: Staff Monthly Report. Calculation Method: Number of permits, tags and participants. Meaningful Use of Measure: Permits are issued in a timely manner, lottery hunts are conducted so the public has sufficient notice and view the process as fair and reasonable.2018-07-015521Base: 5,5212018-07-012019-06-305500Number of deer quota cooperators, specialty permits issued and lottery hunt participants. Target: 5,5002018-07-012019-06-300TBDf7602b30-0094-4e0a-adb9-ddc7d8ac7e54ProcessesTo continuously evaluate and improve administrative and business processes, efficiency, effectiveness, and internal/external service delivery with a focus on transparency, communications, accountability, and the integration of new technologies.Goal_8383d37e-345c-4149-a900-3bac1ad092ac5Boaters[To be named][To be named][To be named]BoatsIncrease access for DNR's boating customers to receive titling and registration services.Objective_1786a018-ff23-4eb8-98d6-5d15e52a382c1Boaters[To be named]1Full ServiceNumberPerformanceIndicator_b19517cc-defe-4d49-a5e9-e90d9a7e5539Data Source and Availability: Trained boat title/registration staff moved to Farmer's Market. Calculation Method: Physical move occurs. Meaningful Use of Measure: Easier access for the customer - the Farmer's Market is located off of I-26. This also provides adequate and free parking for the customers unlike the current location at 1000 Assembly Street.2018-07-010Base: New2018-07-012019-06-300TBD2018-07-012019-06-302OpeningOpen the current processing office located at the Farmer's Market for full service walk in boating customers. Target: 22a418fbf-f536-4f3d-8753-0928e5140795StrategyPlan_a27f5f5e-bbb4-4f6e-af03-40a8772a4d2a2018-07-012019-06-302021-11-06Submitter_a27f5f5e-bbb4-4f6e-af03-40a8772a4d2aOwenAmbur