Strategic Plan
SCDHHS Accountability Report: Fiscal Year 2018-2019
South Carolina Department of Health and Human Services (SCDHHS)
Plan period: from 01/07/2018 to 30/06/2019
Plan submitted by:
Owen Ambur
Analysis
Direction
Vision
To be a responsive and innovative organization that continuously improves the health of South Carolina.
Mission
To purchase the most health for our citizens in need at the least possible cost for taxpayers.
Values
unnamed value
Scorecard
| Perspective | Goals | Objectives | Performance Indicators | Commentary | ||
|---|---|---|---|---|---|---|
|
Goal
Medicaid
|
Objective
Payments
|
KPI
HEDIS Withhold Metrics Increase
|
0 Percentage to 30/06/2019 |
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KPI
Value-Based Approach
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0 Percentage to 31/12/2018 |
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Objective
Birth Outcomes
|
KPI
Low Birth Weight Reduction
|
0 Percentage to 30/06/2019 |
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Goal
Member Services
|
Objective
Technology
|
KPI
Online Applications
|
0 Number to 30/06/2019 |
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Objective
Applications & Reviews
|
KPI
Case Resolution
|
70 Percentage to 01/07/2018 |
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KPI
Walk-In Resolution
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0 Percentage to 30/06/2019 |
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Goal
Fiscal Stewardship
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Objective
Budget
|
KPI
General Fund Expenditures
|
0 Percentage to 30/06/2019 |
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Objective
Healthcare Spending
|
KPI
Cost Increases
|
0 Percentage to 30/06/2019 |
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Objective
Waste, Fraud & Abuse
|
KPI
Expenditures Analyzed
|
0 Percentage to 30/06/2019 |
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Goal
Management
|
Objective
Provider Relations
|
KPI
Applications Processed on Time
|
0 Percentage to 30/06/2019 |
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KPI
Claims Processed on Time
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0 Percentage to 30/06/2019 |
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Objective
Workforce Engagement
|
KPI
Engagement Score
|
0 Percentage to 30/06/2019 |
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Goals
Medicaid
Goal Statement: Provide better health outcomes for Medicaid beneficiaries
Objectives:
- Birth Outcomes
- Payments
Member Services
Goal Statement: Provide outstanding member services
Objectives:
- Technology
- Applications & Reviews
Fiscal Stewardship
Goal Statement: Promote sound fiscal stewardship
Objectives:
- Waste, Fraud & Abuse
- Budget
- Healthcare Spending
Management
Goal Statement: Provide responsive and responsible management of health and human service programs
Objectives:
- Workforce Engagement
- Provider Relations