Insight
Title:
Automation will become the norm
Description:
In the first generations of computing, humans worked for the computers. They were co-opted as data capturers. They struggled to read and reconcile complex reports and to move data between systems.
Some companies resisted automation because of the impact it had on people and jobs.
But the crisis and resulting forced move to remote work has rewarded those that invested in digitisation and automation, and punished those that did not. The latter will find it increasingly hard to survive. They will finally adapt or die.
The impact on some may be as devastating as the closure of the coal mines was. For others, it may usher in a new era of freedom and prosperity.
PESTEL:
Technological