When and how we email you

We email you for a number of reasons:

  1. When there are important updates in your projects. These can be where:
    1. an initiative, performance indicator, task, meeting or similar item falls due, or
    2. another member of your team has updated something in your project.
  2. When someone shares a new project with you.
  3. When you've forgotten your password and need to reset it.
  4. When you first register, and we send you a short series of emails introducing you to the service.
  5. When we have important and relevant information to share with you (see archive).

You can unsubscribe from type 1, 4 and 5 emails by following the instructions at the bottom of each of these email.

You can resubscribe to type 1 emails by logging in and visiting the email subscriptions page. You can resubscribe to type 4 and 5 emails here.


If any part of this text is not clear to you, please select "Feedback & Support" on the right of the screen and then click "Contact support" for further assistance.